Charbit
Notice under the Specified Commercial Transactions Act
Information required by Japan’s Specified Commercial Transactions Act for the sale of Charbit paid plans (Charbit Plus and Pro) and credits. The Japanese version is authoritative.
Last updated: October 6, 2026
Seller
| Seller | Openalchemy Inc. (a Canadian corporation, Toronto) |
|---|---|
| Responsible manager | Disclosed by email without delay on request. |
| Address | Toronto, Ontario, Canada The full address is disclosed by email without delay on request. |
| Phone | Disclosed by email without delay on request. We handle enquiries by email ([email protected]). |
| [email protected] We handle enquiries by email. |
Terms of sale
| Price | As shown on the purchase screen for each item (tax included). · Charbit Plus / Charbit Pro (monthly or yearly subscription) · Credit packs (1,000 / 3,000 / 10,000 credits) |
|---|---|
| Other charges | Internet connection fees are your own. |
| Payment methods | iOS app: App Store (Apple) Android app: Google Play Web: credit card and other methods via Stripe |
| Payment timing | At purchase; subscriptions are then charged automatically on each renewal date, as set by the payment provider. |
| Delivery | Available immediately after payment is completed. |
| Quantity limits | None. |
Subscriptions
| Term | One month or one year, renewing automatically for the same term until cancelled. |
|---|---|
| How to cancel | iOS: Settings → Apple ID → Subscriptions Android: Google Play → Payments & subscriptions → Subscriptions Web: in the app’s settings, or by email to the address above Cancel at least 24 hours before the renewal date to stop the next charge. |
| After cancelling | You keep access until the end of the paid period. Partial periods are not refunded. |
Returns and cancellations
| Returns | Because these are digital products, purchases cannot be returned or exchanged. |
|---|---|
| Refunds | No refunds except where the law requires. Refunds for App Store and Google Play purchases are decided by Apple or Google under their policies; if a store refunds a purchase, the related plan or unused credits are removed. |
| Credit expiry | Monthly plan credits expire at the end of the month. Purchased credits do not expire while your account exists. |
System requirements
| iOS | iOS 17.0 or later |
|---|---|
| Android | Android 8.0 or later |
| Web | Current versions of Safari, Chrome, Edge and Firefox |
See also our Terms of Service and Privacy Policy.